Support

For questions, bug reports or feature ideas, email contact@nickcullen.net. If something went wrong, say which iPhone and Apple Watch you use and what you were doing at the time.

The workout isn't on my watch

Keep the watch near your iPhone with Bluetooth on, then open Kickwatt on both. Changes you make on the phone reach the watch the next time its Kickwatt app opens.

My heart rate or route is missing

Kickwatt can only use what you allow in Apple Health. On your iPhone, open Settings, then Health, then Data Access & Devices, then Kickwatt, and turn on the data you want it to use. For routes, check that location access for Kickwatt is allowed on your watch.

My training paces look wrong

Paces come from the fitness source you picked during setup. You can change it, or enter a recent race time, from the Coach tab on your iPhone.

I can't hear the coach

The coach plays through the watch speaker or connected Bluetooth headphones. Check the watch volume and that silent mode is off, and check the voice settings in the Coach tab.